Privacy Policy

Alpen Talent Solutions AG, operating from 45 Brandschenkestrasse, Zurich, Canton of Zurich, 8002, Switzerland, is committed to protecting the privacy of individuals who visit our site and use our online platform and services. This privacy policy outlines how we collect, use, disclose, and protect your personal information in compliance with applicable data protection laws, including the General Data Protection Regulation (GDPR) and other relevant legislation.

Information We Collect

We collect personal information when you interact with our site or use our services. This information may include: - Contact details such as your name, email address, phone number, and professional title. - Information related to your use of our training programs and workshops, including progress and participation. - Information you provide when communicating with us or submitting inquiries. - Technical data automatically collected when you visit our site, such as IP address, browser type, operating system, and usage data. - Payment and billing information when you purchase our services.

We collect this information directly from you when you provide it to us, such as when you register for a service, fill out a form, or communicate with our support team. We may also collect information automatically through cookies and similar technologies when you use our site.

How We Use Your Information

We use your personal information for the following purposes: - To provide and manage the services you request, including delivering training programs, coaching, and workshops. - To process transactions and manage billing. - To communicate with you regarding your account, services, or inquiries. - To improve our services and develop new offerings. - To personalize your experience on our site. - To analyse site usage and trends to understand how our services are accessed and used. - To comply with legal obligations and protect our rights and interests. - With your consent, for marketing purposes to inform you about other services we offer that are similar to those you have already purchased or inquired about, unless you have opted not to receive such marketing.

Legal Basis for Processing

We process your personal information based on the following legal grounds: - **Performance of a contract:** We process your data when it is necessary to fulfil a contract with you or to take steps at your request before entering into a contract. - **Legitimate interests:** We may process your data based on our legitimate interests, such as improving our services, marketing, and site security, provided that these interests are not overridden by your data protection rights. - **Consent:** Where required by law, we process your data based on your explicit consent, particularly for certain types of direct marketing. - **Legal obligations:** We may process your data when necessary to comply with a legal obligation.

Sharing Your Information

We do not sell your personal information. We may share your information with third parties only in specific circumstances and for specific purposes: - With service providers who assist us in operating our site and providing our services (e.g., payment processors, IT support, hosting providers). These providers are contractually bound to protect your information and use it only for the purposes for which we disclose it to them. - In response to legal process, such as a court order or subpoena, or to comply with applicable laws. - To protect our rights, property, or safety, and the rights, property, or safety of others. - In connection with a merger, acquisition, or sale of all or a portion of our assets, subject to appropriate confidentiality obligations.

Data Retention

We retain your personal information only for as long as necessary to fulfil the purposes for which we collected it, including for the purposes of satisfying any legal, accounting, or reporting requirements. The retention period may vary depending on the type of information and the purpose of processing.

Data Security

We have implemented appropriate technical and organizational measures to protect your personal information from unauthorized access, use, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is entirely secure, and we cannot guarantee absolute security.

Your Data Protection Rights

Under applicable data protection laws, including the GDPR, you have certain rights regarding your personal information. These rights may include: - The right to access the personal information we hold about you. - The right to request rectification of inaccurate or incomplete information. - The right to request erasure of your personal information (in certain circumstances). - The right to restrict the processing of your personal information (in certain circumstances). - The right to data portability (in certain circumstances). - The right to object to the processing of your personal information (in certain circumstances, such as for direct marketing). - The right to withdraw consent at any time where processing is based on consent. - The right to lodge a complaint with a supervisory authority.

To exercise these rights, please contact us using the contact details provided below. We may need to verify your identity before responding to your request.

Cookies and Tracking Technologies

Our site uses cookies and similar technologies to enhance user experience, analyze site usage, and for marketing purposes. You have control over your cookie preferences and can manage them through your browser settings or a cookie consent mechanism on our site.

International Data Transfers

As Alpen Talent Solutions AG is based in Switzerland, your personal information is primarily processed and stored within Switzerland. However, we may use service providers located in other countries, including outside the European Economic Area (EEA). In such cases, we take measures to ensure that your personal information receives an adequate level of protection in accordance with applicable data protection laws, such as relying on adequacy decisions, standard contractual clauses, or other lawful transfer mechanisms.

Third-Party Websites

Our site may contain links to third-party websites. This privacy policy does not apply to the practices of such third parties. We encourage you to review the privacy policies of any third-party sites you visit.

Changes to This Privacy Policy

We may update this privacy policy from time to time to reflect changes in our practices, services, or legal requirements. We will notify you of any significant changes by posting the updated policy on our site.

Contact Us

If you have any questions or concerns about this privacy policy or our data practices, please contact us at:

Alpen Talent Solutions AG
45 Brandschenkestrasse
Zurich, Canton of Zurich
8002
Switzerland